top of page
CJ 3.jpg

CONTACT US

Thanks for submitting!

Tel: 312-535-3807 

customerservice@cjsunnies.com

  • Black Facebook Icon
FAQ
01

How do I place an order?



All orders must be made via the website www.cjsunnies.com. For special requests or if your are having difficulties placing an order on the website please send an email to customerserice@cjsunnies.com or call our customer service line 312-535-3807

02

Shipping Methods



CJ Sunnies offers standard and priority shipping options. Your order will be shipped by the US Postal Service or UPS. 

03

Secure ordering & payment options​

We accept the following forms of payment:

  • Visa

  • Master

  • Discover

  • American Express

  • Paypal

​​

Order confirmations are sent via email within 30 minutes when

  1. Your order has been received or

  2. Your shipment has been processed, based on the valid email address provided to us.

 

If you did not receive any confirmation emails, please check your email spam filter.

  1. Select CJsunnies.com as a trusted website domain in your spam filter.

  2. Send an email to our customerservice@cjsunnies.com to confirm your order was received.

  3. Please allow 24 to 48 hours for your order status to change.

04

Returns & refunds



Online purchases are valid for exchange and store credit within 15 days from the ship date. All exchanged items must be unworn and undamaged, with all tags attached and in its original packaging. Items returned worn or show signs of wear, will not be exchanged or given online credit, and the item(s) will be shipped back to you.

 

Customers are responsible for the shipping of the returned item. Original and return shipping fees are NON-REFUNDABLE.


 If you have received an incorrect or damaged item, please call us at 312-535-3807 within 5 days of receipt to resolve any issues.
 

All sales are FINAL on DISCOUNT, PROMOTIONAL and SALE items and are non-returnable.


Please note, we reserve the right to refuse or limit quantities to anyone we believe may be purchasing items for resale. Sales to anyone management believes to be a reseller or bulk purchaser are final, and exchanges or returns will be granted. 

© 2020 by CJ SUNNIES 

  • Black Facebook Icon
bottom of page